PROCESSING & Shipping TIMES
Our shipping process is designed to ensure timely and reliable delivery of your products. Once your order is placed, please allow 48-72 hours for processing and tracking information to be updated.
You’ll receive a confirmation email when your order is placed, followed by a second email with your tracking information once your order has shipped from our warehouse.
- Standard Shipping: 10-14 business days
- Priority Shipping: 7-10 business days
Once shipped, standard shipping typically takes 10-14 business days (excluding weekends and holidays), while priority shipping takes 7-10 business days (excluding weekends and holidays), depending on your location. Please allow up to 48 hours for tracking details to update as your package moves through shipping channels. Tracking numbers generally update every 24-48 hours, but occasional delays may occur during transit. We appreciate your patience as we work to deliver your order as quickly as possible.
If your tracking hasn’t updated in a few days, don't worry—your order is likely still on its way. However, if tracking remains unchanged for 6+ business days, please contact our Customer Support team, and we’ll be happy to assist you.
Sales Taxes
We are required to collect state sales tax for most states, based on rates set by each state, county, and local municipality, determined by the zip code of your delivery address.
If your shipping address is in one of these states, applicable sales tax will be added to your total and displayed on the checkout page, unless an exemption is requested and the order is processed as specified.
CONTACT CUSTOMER SUPPORT
If you have any questions or want to check your order status, please email us at [email protected], or chat with our agents via live chat.