Classic Straw Hat

Frequently Asked Questions

What is your shipping policy?

We offer fast and reliable shipping on all orders. Shipping options include standard, expedited, and international delivery. Processing times typically take 1-3 business days, and shipping times vary based on location. Check our Shipping Policy page for estimated delivery times and costs.

Do you offer international shipping?

Yes! We ship worldwide to many countries. International shipping rates and delivery times vary based on destination and selected shipping method. Please note that customs fees and import duties may apply depending on your country’s regulations.

What is your return and exchange policy?

We offer hassle-free returns and exchanges within 30 days of delivery date of receiving your order. Items must be unworn, unused, and in their original condition. Visit our Returns & Exchanges page to start a return or exchange.

How can I track my order?

Once your order ships, you’ll receive a tracking number via email so you can monitor your package’s status. If you haven’t received a tracking number, check your spam folder or log into your account to view order details.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, and other secure payment options. All transactions are encrypted for security, ensuring a safe checkout experience.

How can I contact customer support?

If you need assistance, our customer support team is here to help! You can reach us via live chat or email. Visit our Contact Us page for response times and support hours.

Special Edition Performance | Shark Bait

Special Edition Performance | Shark Bait

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Classic Straw Hat